Online Reputation Management Suit (ORM)

Executive Summary

CitiReview’s technique involves a mix of the most powerful social media campaign strategies in the industry. Our focus is getting and dividing up honest feedback from your customers. We implement as many technologies as necessary get you’re four to five star reviews on all the major search engines and review sites. The results from our efforts regularly outpace that of your rivals by several multiples, catapulting your brand ahead of your competition. The costs are also kept at minimum due to our non-bureaucratic and fast paced business structure.

GOAL:

Increase online reputation by increasing positive reviews and promoting feedback from customers for strong feedbacks and business evaluation. Our online reputation management will result in a sense of pride in customers. Improving businesses outreach providing new organic customers as well as increase in returning stem customers for short and long run.

STRATEGY & METHODS:

To really make your ORM campaign a huge success, we will develop a deep understanding of your business; what you are trying to accomplish and what your goals are.

  • Implement our review software on our or your company’s site which will help get honest customer feedback for the owner and direct positive reviews to large sites where they are needed most.
  • Initiate our email campaign prompting customer feedback; coupon incentives.
  • Cards to hand out to satisfied customers with feedback links; coupon incentives.
  • In addition you can ask any questions that may be concerning you in regards to the types of changes that will be made to your web site. We will also be providing your business with all installation of software, cards, and detailed monthly reports.
  • Example Review Page

MAINTENANCE:

Campaigns will be maintained twice daily; six times a week for as long as the contract is retained by the CitiReview Team.

When Can Results Be Seen?

After Information has been accumulated from our review software and your company has developed a new positive and exciting presence online an increase in customers should be taking notice. Realistically, you can expect to see results starting 2-4 weeks after positive 4-5 star reviews become predominant on the first and second page. Of course results vary depending on business structure and accessibility to customers.